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Family Promise of Brevard
​Location, Hours, and Referrals
Family Promise of Brevard is located at 114 1st Street, Cocoa, FL 32922 in central Brevard and our building is open during regular business hours 9am-5pm, Monday through Friday. If you would like to request services for your family or refer someone in need, please click the links below and complete a brief form. One of our team members will contact you as soon as possible to discuss next steps. We do try to contact referrals back within 24-48 hours
Some services depend on program capacity or limited funding, but we work every day to overcome those barriers. When assistance is not immediately available, we connect families to onsite partner organizations offering healthcare, childcare, educational, employment, and financial resources. This one-stop approach saves time, reduces stress, and helps families move forward faster. Onsite services are available to everyone, regardless of whether you are receiving direct services from Family Promise.
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Here is our calendar of other services, classes, and workshops offered at Family Promise of Brevard.
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Reach out today — we are here to help you navigate the next steps to stability for your family.
Housing Stability Support
If your family is experiencing a housing crisis, we are here to help. Family Promise of Brevard provides emergency shelter and eviction prevention to families with at least one minor child in the home. Our goal is to keep families safely housed and together while building a path to long-term stability.
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At Family Promise of Brevard, there is never a cost for our shelter or housing stability services. We believe every family deserves a safe place to call home and a community that stands beside them in a time of need.
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Shelter Services FAQ
Who qualifies for shelter?
Family Promise of Brevard provides shelter to families in Brevard County who have custody of at least one minor child (age 17 or younger) and are currently experiencing homelessness.
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What does shelter include?
Shelter includes a safe place for families to stay together along with meals, case management, and connections to community resources that support long-term housing stability.
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How long do families stay in shelter?
Shelter is intended to be short-term while families work with staff on a plan to secure stable housing as quickly as possible. The average length of stay is around 30 days.
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Can the whole family stay together?
Yes. Family Promise of Brevard prioritizes keeping families together whenever possible, including families with older children or larger family sizes who may not fit traditional shelter models.
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Do you help families find housing, employment, and childcare?
Yes and no. Staff provide navigation, case management, and resource connections to help families move into stable housing, but families are responsible for working their plan to rehouse.
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How do I request shelter?
Families can submit a request through the website form. Staff will follow up to better understand your situation and discuss next steps.
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What if we are not eligible for shelter?
If you do not meet these eligibility criteria, please call 2-1-1​ or text your zip code to 898211. If you do meet the criteria, our team is ready to listen and walk with you toward stability. Please fill out the link below.
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Prevention Services FAQ
What is eviction prevention assistance?
Prevention services help families remain in their current housing through short-term case management and, when funding allows, financial assistance such as support with rent or utilities.
Who qualifies for prevention assistance?
Families must live in Brevard County and have custody of at least one minor child in the household.
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Does Family Promise guarantee financial assistance?
No. Because requests for assistance exceed available funding, eligibility is based on program guidelines and available resources at the time of request.
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What documentation may be required?
Financial assistance is prioritized for households able to provide documentation demonstrating imminent risk of eviction, such as a notice to vacate, eviction filing, or utility shutoff notice.
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Why is documentation required?
Demand for assistance is greater than available funding. Documentation helps ensure limited resources are distributed as fairly as possible to families facing the most immediate housing crisis.
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How quickly will someone respond to my request?
Our team strives to respond within 24-48 business hours, recognizing that many families contact us during urgent situations.
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What if I do not yet have an eviction notice?
We understand that financial hardship often begins before formal legal notices are issued. While financial assistance may not yet be available, staff aim to provide information about other community resources that may help.
What if my situation involves domestic violence or safety concerns?
Dialing 211 can connect individuals confidentially to domestic violence support services and other appropriate resources available in Brevard County. If you are in immediate danger, please call 911.
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If I am not eligible for financial assistance, can you still help?
When possible, staff aim to connect families to partner organizations and other community resources available throughout Brevard County or you can call 2-1-1​ or text your zip code to 898211. You can also reach them by going to 211 Brevard - 24/7 Community Helpline | Crisis Lifeline
If you do meet the criteria, our team is ready to listen and walk with you toward stability. Please fill out the link below.
Health Services
Brevard Health Alliance, Inc. is Brevard County’s only Federally Qualified Health Center. BHA provides extensive primary health care services to Brevard County residents regardless of their ability to pay.
​​Brevard Health Alliance has a licensed, clinical social worker on-site every week to offer personalized behavioral health solutions, ensuring every community member has access to what they need to lead healthier, happier lives. To make an appointment, Call or Text: 321-241-6800
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Child Services
Early Learning Coalition of Brevard County, Healthy Start Brevard, and HOPE Florida strives to make certain that children and families have access to the quality, affordable early learning programs and services necessary to better ensure their successful futures.
​Healthy Start of Brevard provides onsite services that make sure that all moms and babies have access to the services they need to begin healthy lives together. For more information on Healthy Start or Community Connect Resources, please call them at 321-634-6101.
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Hope Florida serves as a connection point for community collaboration between the public and private sector, faith-based communities, and nonprofits. Their onsite Hope Navigator works with families to create pathway for prosperity and economic self-sufficiency and is available on Wednesdays 9-4pm. Contact Queen.Aguila@myfamilies.com to schedule an appointment at the Firehouse in Cocoa.
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Early Learning Coalition provides ongoing early learning and school readiness events at the Firehouse. For more information regarding their events or to get more information regarding childcare, please contact 321-637-1800. Family Promise does not make direct referrals for childcare unless your family is in one of our housing stability programs. To directly submit an online application for childcare, please access their referral form here:
Education
Elevate Brevard is a collaboration of community partners working together to elevate the lives of Brevard residents by increasing their access to postsecondary educational opportunities and sustainable employment. We are currently working with partners at Cocoa High School to increase graduation rates and career pathways through mentorship and support. For more information, please contact Shayla Smith at 321-209-3391 or at shayla@familypromiseofbrevard.org.
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Brevard Adult Community Education offers a variety of classes at the Firehouse on select days and times according to semesters. Please reach out to them directly for more information at
321-633-3660.
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FuturePlan Financial offers quarterly financial workshops free of charge at the Firehouse. Please contact them directly to find out more about their workshops and other financial services at
(321) 345-3778.
Career
CareerSource Brevard administers The Workforce Innovation and Opportunity Act (WIOA) and Welfare Transition programs in Brevard County as well as grants and other employment support activities A career navigator is at the Firehouse of Family Promise of Brevard every Monday, Wednesday, and Friday from 9am to 5pm. To schedule an appointment, please call 321-504-7600 for questions or book an appointment directly at CSBFV The Firehouse Talent Hub
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Dwyer Workforce Development provides comprehensive support to individuals who lack opportunity and aspire to pursue a career in the healthcare industry. Dwyer Workforce Development will be holding office hours every Tuesday at the Firehouse! Come by in person and connect with them.